FAQs

ONLINE ORDERS AND VAN SERVICE

How do I initiate service with ZEE Medical?
Simply call 888-CALL-ZEE to reach the ZEE location nearest you. Your ZEE Representative will set up van service and help determine the products and services your organization needs. You can also send an email to webinfo@zeemedicalinc.com or click here for our contact form. Please be sure to include your zip or postal code.

How do I use this website to purchase products?
ZEEMEDICAL.COM offers a broad selection of first aid, safety, and emergency products. To access the catalog, click on Shop Online. You may be asked to enter the zip or postal code of your shipping address.

Our ordering process is quick and easy. Once you have added the items you would like to order to your shopping cart, simply follow the prompts during the checkout.

What do I do if I don't see a product I need on this website?
The most popular products of ZEE’s extensive product line are available online. In the event that you require a product that is not listed on this site, please contact your nearest ZEE location with information about the products you are seeking. ZEE will provide a comparable product or special order a specific product for you. Special ordered products may have minimum order requirements.

What forms of payment does ZEEMEDICAL.COM accept?
ZEE offers secure credit card payment processing. We accept MasterCard, Visa, Discover, and American Express.

Does ZEE Medical accept international orders?
ZEE Medical only ships to locations in the U.S. and Canada. For specific inquiries, please contact the ZEE location nearest you.

What if I prefer to order directly?
You can find the contact information for your nearest location by selecting Locations and entering in your zip or postal code. ZEE Medical will accept orders over the phone, via fax, email, or with a site visit.

Is there a commitment once we purchase ZEE products?
There are no contracts to sign for service. Customers pay only for the products which are ordered or replenished.

How often will my ZEE Representative come to replenish our supplies?
Every customer is different, so your ZEE Representative will establish a schedule with you based on your organization’s particular needs. If you have a special requirement that cannot wait until your next service cycle, simply contact your nearest ZEE location for service or order your products through our online catalog.

 

 

OTHER SERVICES

Does ZEE offer training to help educate our management and employees on workplace health and safety topics?
Yes. ZEE offers comprehensive training for all types of employees. ZEE provides workplace safety evaluations to assist in determining hazards, as well as a wide range of video-based training, web-based training and/or on-site training courses with a certified ZEE Instructor.

Does my company qualify for ZEE's National Account Program?
Please call ZEE's National Accounts Team directly at (888) 412-3995 to discuss your organization's specific needs.

Can I get customized ZEE products with my company's logo on them?
Yes! ZEE's useful products make great promotions, employee incentives/rewards, and corporate gifts, and the company offers a wide variety of products and price ranges. Your nearest ZEE location can supply details and pricing. Custom products may have minimum order requirements.

 

 

TERMS & CONDITIONS

Product Guarantee
All ZEE labeled products carry a 100% satisfaction guarantee.

Return Policy
In the event that you wish to return product because you feel it may be defective or inappropriate for your particular safety requirements, simply contact your ZEE Representative. Certain products (custom, special order, etc.) may not be returnable. All returns are subject to a 15% restocking fee.

Pricing
Pricing for products and services purchased directly through ZEE locations and/or independent ZEE distributors may vary by location and may not equal pricing found on ZEEMEDICAL.COM

All product and service pricing is subject to change at the sole discretion of ZEE Medical, Inc.